Reelbee — Privacy Policy

Last updated: September 16, 2026

1. Scope & Revisions to this Privacy Policy

This Privacy Policy applies to Scoopz, Inc. (“Reelbee,” “we,” “us,” or “our”) and describes how we collect, use, and disclose information in connection with the Reelbee mobile applications for iOS and Android, the Reelbee websites, and related services (collectively, the “Services”). The Reelbee app is published by Scoopz, Inc. on the Apple App Store and on Google Play.

We may revise this policy from time to time. When we do, we will update the “Last updated” date above and, where appropriate, notify you in the app. Your continued use of the Services after a change takes effect means you accept the revised policy.

2. Information We Collect

Automatically Collected Information

• Device and usage information — device model, OS version, language, time zone, IP address, app version, crash reports and diagnostic logs, and engagement data such as sessions, screens viewed, features used, the dramas and episodes you watch and how far you watch them, and the searches you run in the app.
• Location information — approximate location (country or city) derived from your IP address by our analytics and attribution partners. We do not request or collect precise device location.
• Identifiers — an install identifier we generate for each app installation, a push-notification token if you enable notifications, and, where your device settings allow it, your device’s advertising identifier (Apple’s Identifier for Advertisers on iOS or the Google Advertising ID on Android).

Information You Provide to Us

• Account information — you can watch free episodes without an account. If you create an account with your email address, we collect your email address, the display name you choose, and a password that we store only in hashed form, and we send a one-time verification code to your email. If you sign in with Apple or with Google, we receive a stable user identifier from Apple or Google and, if you choose to share them, your name and email address.
• Purchase information — when you buy a subscription or a coin pack, we receive purchase receipts, purchase tokens, order and transaction identifiers, and the subscription status from Apple (App Store) or Google (Google Play) so we can grant your entitlements, keep your coin balance, and show your purchase and unlock history in the app. We do not see or store your payment card details; payments are handled entirely by Apple or Google.
• Communications — messages you send to hello@reelbeeapp.com, in-app feedback, or other support channels.
• Posted content — feedback, reactions, and any content you voluntarily submit in-app.

Information Obtained from Third Parties

We receive limited information from Apple and from Google Play about your purchases (subscription status, renewals, cancellations, refunds, and order status), from Apple or Google when you use their sign-in, and from our analytics and attribution partners that help us understand how the Services are used and which advertising campaigns bring people to Reelbee.

3. Cookies, SDKs, and Similar Technologies

Our website uses a small number of strictly necessary cookies. Our mobile apps include third-party software development kits (SDKs) that process data on our behalf:

• Firebase Crashlytics (Google) — crash reporting and diagnostics.
• Firebase Cloud Messaging (Google) — push notifications, if you turn them on.
• Amplitude — product analytics (how the app is used).
• Adjust — install attribution and measurement of our advertising campaigns.
• Apple StoreKit and Google Play Billing — subscriptions and coin purchases.
• Sign in with Apple and Google Sign-In — optional account sign-in.

You can limit the use of your advertising identifier at any time: on iOS, go to Settings › Privacy & Security › Tracking; on Android, go to Settings › Privacy › Ads to reset or delete your advertising ID and opt out of ads personalization. Industry tools such as optout.aboutads.info and networkadvertising.org also apply.

4. How We Use Your Information

• Provide, develop, and improve the Services — including personalizing your For You feed, resuming playback where you left off, keeping your My List and watch history, and remembering your preferences.
• Process purchases — to verify subscriptions and coin purchases with Apple or Google, maintain your coin balance and entitlements, and prevent fraud and abuse of purchases.
• Analytics and internal research — to understand usage patterns, diagnose crashes, and improve product quality and performance.
• Marketing measurement — to attribute installs to our advertising campaigns and measure their performance. Where the app shows ads, we may also allow advertising partners to deliver relevant ads; you can limit this in your device settings.
• Communications — to respond to your requests and, if you opt in, to send push notifications about new episodes and features.
• Security and legal obligations — to detect abuse, enforce our terms, and comply with applicable law.

5. How We Disclose Your Information

We share information with the service providers listed in Section 3 and with other providers acting on our behalf (hosting, analytics, customer support); with Apple and Google to operate sign-in, subscriptions, and in-app purchases; with our attribution partner and the advertising networks we advertise on, limited to device identifiers and install or purchase events needed to measure our campaigns; with law enforcement when required by valid legal process; and in connection with a corporate transaction such as a merger or acquisition. We do not sell your personal information.

6. Your Rights & Choices

• Access, correct, or delete your personal data by emailing privacy@reelbeeapp.com, or delete your account directly in the app (see Delete Your Account).
• Manage notification and advertising-identifier permissions from your device settings.
• Manage or cancel your subscription from your Apple ID account settings (iOS) or from Google Play › Payments & subscriptions › Subscriptions (Android). Refunds are handled by Apple or Google under their policies.

7. Delete Your Account

You can delete your Reelbee account and the personal data associated with it at any time. The full instructions are also available at reelbee.ai/delete-account.

• In the app — open the Profile tab, sign in if you have not already, tap Delete Account, and confirm. Deletion takes effect immediately and cannot be undone.
• By email — write to privacy@reelbeeapp.com from the email address on your account with the subject “Delete my Reelbee account.” We will verify the request and complete the deletion within 30 days.

Deleting your account removes your profile (name, email address, and sign-in credentials), watch history, My List, push-notification token, coin balance and any unused coins, and app settings. We keep purchase and transaction records for as long as the law requires for accounting, tax, and fraud-prevention purposes, and we may keep aggregated or anonymized data that no longer identifies you. Deleting your account does not cancel an active subscription: cancel it first in your Apple ID or Google Play subscription settings.

8. Links to Other Sites

The Services may contain links to third-party sites we do not operate. We are not responsible for their privacy practices and encourage you to review their policies.

9. International Users

The Services are operated from the United States. If you access them from outside the United States, you consent to the transfer and processing of your information in the United States.

10. Children’s Privacy

Reelbee is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. Data sent between the app and our servers is encrypted in transit using TLS, and passwords are stored only in hashed form. No system is perfectly secure, and we cannot guarantee the security of information you transmit to us.

12. Data Retention

We keep your account information for as long as your account exists. Watch history, saved lists, and coin balances are kept while your account is active and removed when you delete it. Crash reports and diagnostic logs are retained for a limited period by our crash-reporting provider and then deleted. Purchase and transaction records are kept for as long as required by law. Other personal information is retained only as long as needed to provide the Services and for legitimate business or legal purposes; when no longer needed, we delete or anonymize it.

13. Notice to California Residents

California “Shine the Light” Rights

California residents may request a list of the categories of personal information disclosed to third parties for direct-marketing purposes during the prior calendar year.

California Consumer Privacy Act (CCPA/CPRA)

California residents may request the categories and specific pieces of personal information we collect about them, the categories of sources, the business purposes for collecting it, and the categories of third parties with whom we share it. To submit a request, email privacy@reelbeeapp.com.

14. Contact Us

Questions about this Privacy Policy or our practices? Reach us at:

Scoopz, Inc.
800 W El Camino Real, Suite 320
Mountain View, CA 94040
privacy@reelbeeapp.com